Worst Practices in Public Art Project Management

Posted by Mr. Lajos Heder, Feb 14, 2013 5 comments

Lajos Heder Lajos Heder

 

As part of the effort to reinvigorate our public art conversations and bring more artists into the discussions, I agreed to enter the fray on best practices in the public art field. I will bring up some instances when as artists we felt badly-used during project development and see if this can lead to a thoughtful conversation rather than just a bitching session. I want to preface by saying that in 85% of the more than 40 built projects my partner Mags Harries and I have completed, we have had fair treatment and dedicated support from our project managers and client agencies for which we are very grateful. This is a very good batting average. I should write a much longer entry singing the praises of our many project manager heroes. My apologies to all the good guys (actually mostly ladies) but hey, conflict makes for better stories and more blog comments. So this is about that other 15%. What were the factors that caused these projects to go off the rails?

  1. There was confusion about what the client really wanted that did not jive with what the artist proposed to do—a fact revealed late in the process.
  2. The design team was not in agreement. There were personality conflicts within the team before the artist arrived and the other team members did not understand or agree on the artists’ role. 

  3. The site for the artwork was not confirmed and the client kept changing the site without consulting the artist.
  4. The scope of work both for the artist’s tasks and the desired artwork were poorly defined and the client’s ambitions were not clear and project was insufficiently funded. In this one case, the project manager was dishonest about the artist’s performance.
  5. The members of the Arts Commission reviewing the project insisted on imposing their own aesthetic judgments that did not align with the artist’s ideas, which had been accepted by the client and community.

It is hard to say if these problems conflicted with best practices, lapses in management, or just unavoidable bad luck. Many times project administrators had limited control or influence over the other agencies or design team members. Sometimes the project manager was inexperienced and failed to anticipate the problems but the artist also may have misread the situation. Public art programs are often precarious situated in city administration and politically vulnerable, thus the administrator’s role is a difficult one. Can such problems be avoided? My sense is that there is no perfect system. A public art project is a voyage of discovery by a team of people who need to be ready for the adventure and willing to support each other. It is amazing that 85% of our projects happened successfully, it says a lot about the proportion of good people in this business. The 15% that did not work so well may be inevitable odds in this kind of work. Have you had similar experiences? Share in the comments below!

5 responses for Worst Practices in Public Art Project Management

Comments

Mr. Greg Fiedler says
February 15, 2013 at 10:54 am

This is great advice Pam. Even if it is more time than needed, rarely will a project manager complain that work is done too early!

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February 14, 2013 at 9:42 pm

Thanks for stopping by and sharing your insights with us, Pam. As an emerging leader, it's a valuable lesson that I will start applying in my day-to-day work for sure.

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pam says
February 14, 2013 at 8:37 pm

I'd like to add to Greg's comment about meeting delivery dates.

An experienced project manager once told me that when asked how much time is need to complete a task, most people will significantly underestimate--by half or even more. Regardless of WHY people do this, the PM suggested I listen to everyone's time estimates and then mentally multiply them by two or three.

I've been following his advice for over 10 years. Not only did it help me view other people's time estimates more realistically, but it also made me aware of my own tendencies to underestimate the time required. Doubling the time I believe a task SHOULD take gives me a better estimate of how much time the task ACTUALLY WILL take.

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Mr. Greg Fiedler says
February 14, 2013 at 1:16 pm

Through my employer, Greater Flint Arts Council in Flint, Michigan I have lead the commissioning of more than 200 works of public in scale from small to immense. I am glad to see that our process is very similar to that outlined by Lester Burg in New York City.

I would like to point out the "other side of the coin," which is the important role the artist plays in the process.

Here are a few things that commissioners of public art require (most of them involve integrity):

1. You know what your work is worth and the time involved. Once you have agreed on a price, complete the work for that price. Do not try to come back later for more money. If the amount offered is not enough, refuse the commission up front.

2. Work out a sensible delivery date and deliver your work on or before the agreed delivery date. We all have deaths in the family, hurricanes, personal illness, etc., but we show up for work because we need a paycheck (and also because we love our work). Your own death (heaven forbid) is the only good reason for late delivery.

3. The work you deliver should resemble your drawings/representations. It is important to your client that they receive the work that was contracted (not what was in your studio that didn't sell...lol, or some concept you decided later would be better).

4. Make sure you are proposing something you are comfortable with and have experience creating. Frequent calls requesting changes or expressing problems are distressing to your client.

5. Work through the details of your contract carefully and make sure all aspects are agreeable to both parties before signing. Then go out and do exactly what you promised.

6. Take a few minutes at different stages of the project to take a digital image of your progress and email it to your client. It will make them feel good while waiting for your work to be completed.

Future commissions will be affected by the experience your clients have with you. You owe it to your fellow artists to make each project successful.

Greg Fiedler
President and CEO
Greater Flint Arts Council

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March 11, 2013 at 11:08 am

In Pittsburgh, we are working hard to get our 1977 ordinance for a Percent for Public Art set aside-- enforced as the law that it is. We have an online petition that has drawn a rich and amazing response.

Pittsburgh Percent for Art Campaign Signer #678 Arlene Mercurio from New Kensington, PA says:
"Public art has been a huge, successful component of Philadelphia's urban renewal. This is an exciting 'low hanging fruit' for revitalization."

Read more awesome quotes and sign the petition! Click here:
http://signon.org/sign/enforce-pittsburghs-and

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